Customers have been left to navigate around temporary barriers on a busy dual carriageway as Aldi and a developer continue to argue over who should build the pedestrian crossing.
Aldi shoppers have been waiting nine months for a pedestrian crossing in Norfolk after a new store opened in Longwater Retail Park, Costessey last July.
However, a disagreement between housing developer Persimmon and Aldi has led to Norfolk County Council erecting barriers.
Pedestrians are forced to cross the dual carriageway along the narrow central reservation.
Aldi initially pulled out of installing the crossing amid a row with Persimmon.
However, the crossing was included in Aldi's planning permission - resulting in the situation being branded "a mockery" by locals.
"It's quite unsafe crossing the road at times, so having a pedestrian crossing would make it so much safer because it's a busy area of the retail park," shopper Nathan Freeman said.
Gary Blundell, district councillor for the New Costessey ward, added: "I'm deeply frustrated by the ongoing failure of both Aldi and Persimmon to fulfil their obligations.
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"It's disheartening to witness large developers neglecting responsibilities, especially when they're directly linked to public safety.
"The fact that these conditions were agreed upon as part of the planning process, yet remain unmet, makes a mockery of the system."
South Norfolk Council said it is trying to work with "both parties" on the issue.
A spokesperson added that the temporary barriers will remain in place until "the approved crossing [is] delivered."
A spokesperson from Persimmon Homes said: "Alongside South Norfolk Council and Norfolk County Council, we have made numerous efforts to engage the relevant party about the delivery of this joint scheme in accordance with the requirements of our respective planning permissions.
"We share local residents desire to see the crossing delivered as soon as possible and have already fully funded the initial survey and design costs ourselves to try and get things moving. Regrettably, assurances on the required payments in line with the planning permission for the other half of the costs has not been forthcoming.
"We will continue to work with both councils, and liaise with the other relevant party, to resolve this as soon as possible."
GB News has contacted Aldi for comment.
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